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  • What is your delivery time?
    Feb - Oct 3 - 5 weeks lead time. Sep - Jan 6 - 8 weeks lead time All time lines are based on materials being available with no back orders. If items are on back order we will provide a substitute product to prevent delays in getting the job dispatched
  • Do you install cabinets?
    No, we do not offer cabinet installation. We provide a quality product that is pre-assembled, Australian made and ready for installation. A carpenter, handyman or builder will be able to install quickly without having to assemble a flat pack.
  • Do you send cabinets and benchtops interstate?
    We service Sydney, Newcastle, the Central Coast, Wollongong, the South Coast and Bowral. We do not send cabinets or benchtops interstate.
  • Do you supply doors only?
    No, we do not offer doors only.
  • Do you supply carcasses only?
    No, we do not offer carcasses only.
  • What's the process to get a quote?
    We currently have a few ways to get a quote. 1. Email you plans to info@diyaustralia.com. 2. Book an appointment in the showroom to speak to a designer about your kitchen. 3. Book a zoom meeting and email your plans so we have the details for the zoom meeting.
  • I'm ready to proceed after accepting the quote. What happens next?
    We will contact you to book in a design session.
  • What are your payment terms?
    After accepting a quote, we require a 20% deposit to get the design drawings underway. After the drawings are approved, we require a 40% payment to start manufacturing. Final payment is due 2 days before delivery. We accept Visa, Mastercard, Amex and bank transfers.
  • What's your minimum order amount?
    We manufacture everything to order locally. We have a minimum order of $300 to cover our production costs.
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